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Honeywell’s Lyric system is a smart way to protect your home and family. But if the alarm sounds, do you know what to do? Honeywell has step by step instructions about what to do in case the alarm is triggered. Click to watch the video below, or check out our summary below:

If the Lyric Controller alarm is triggered, the home screen will indicate that it is in an alarm state:

Your first step should be to access the situation and get yourself and your family to safety. If the situation is under control, simply enter your 4 digit user code to stop the alarm. 

You should, at this point, expect to receive a phone call from your service provider. When requested, please give the operator the passcode you created when your system was installed. 

If you do not answer the phone call, or if an incorrect passcode is given to the operator, the operator will notify the authorities.

If everything is okay, please stay on the phone with the operator to verify your situation. After the correct passcode is acknowledged, you can reset your system with the help of the operator.

You can find out what triggered the alarm by looking at the Lyric home screen. This could be due to motion in the home or an open window or door. 

You can enter your user code to reset the system.

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A home alarm system is one of the best deterrents to burglary in your home. Many criminals have admitted that if they know a home is protected by a home alarm system, they will not attempt to break in. Keep your family and home safe the smart way - with a home alarm system.

At Best Security Products, we install quality Honeywell products. If you would like to talk to someone about your home security, please give us a call or email us at 1-800–988–2378 |sales@bestsecurityproducts.com.
 

Thanksgiving is just around the corner, which means the kitchen will be filled with family, friends and lots of activity. Taking a few fire safety precautions is a smart way to keep everyone safe and ensure a happy holiday experience.

The National Fire Protection Association has published some safety tips to make your Thanksgiving safer. Click below to watch the whole video. We’ve pulled out the main points for you.

1. Always stay in the kitchen when you are cooking on the top of the stove.

2. It takes a while to cook a turkey, but that is no reason to wander off. Don’t go far from the kitchen, and be sure to check the turkey frequently.

3. Keep children at least 3 feet away from the area you are cooking in. Also, make sure matches and utility lighters out of their reach. The best place is high up in a locked cabinet.

4. Test your smoke alarms to make sure they are working. You can do this by pushing the test buttons located on each device.

5. If a fire does occur, get out. After your family and you are safely outside, call 911. 

Some additional tips from the NFPA website:

1. If you have a candle lit, never leave a child alone in the room with it.

2. Make sure children cannot reach knives.

3. Keep electric cords (such as those found on coffee makers, plate warmers and mixers) from dangling off the counter where a child could reach them.

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If a fire does break out in your home, a home security system that includes smoke detectors can mean the difference between life and death. Seconds matter when you find yourself in a home fire. Properly working smoke detectors can warn you of the fire long before you may be aware that it has begun.

It can be a scary feeling – to be busy with your tasks or even sleeping and then to hear your alarm sound. Panic can set in immediately. But when we panic, we can make bad decisions, so it is best to be prepared with a plan ahead of time. If you spend some time thinking about what to do when your alarm sounds before it goes off, you will be in a much better position to make the right choices when the real thing happens.

The first, most obvious thing to do is to determine whether the alarm is going off because there is a real emergency or whether it has been tripped by accident. Perhaps someone is working with the control panel or a child is playing with it.

If it is a false alarm, simply turn the alarm off and set it back to the desired setting. Check with your monitoring service to find out how long you have before they consider the alarm an emergency. You may have 30 seconds or so to turn the alarm off before your monitoring company considers it an emergency.

If the alarm is real, consider the following list to help you make the right decision quickly when your alarm sounds:

1. If it is a fire alarm, leave the premises immediately. Your monitoring service will contact the fire department for you.

2. If it is a burglar alarm, decide whether you can get out of the house safely. Press the panic button on your system if possible. If you cannot get out safely, cooperate with the offenders until help arrives.

3. If the alarm is your carbon monoxide detector, leave the home and contact 911. Do not stay in the home, because you can be overtaken by the dangerous gas.

Best Security Products can help you choose a Honeywell home alarm system that will protect your family. Are you ready for peace of mind? Give us a call or email us at 1-800–988–2378 sales@bestsecurityproducts.com